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Before, the uptime performance in HostGator had been an issue for so many years, but you should not worry about it for the 16 months of tracking. We can say that they are not having any more problems with their uptime performance.

Pros of Using HostGator Shared

In addition to its advantages, they do have a friendly customer service and fast at the same time. HostGator will also assist you in moving your site to their service without you worrying it to be costly because it is totally free. And you, as a beginner, will like their way of assisting you with their intuitive options directing their way for you.

To give you a quick summary of the advantages of HostGator as a website builder service provider, here are some of them on the list.

1. Their Uptime Performance is 99.98% and is very strong

With 16 months of tracking the performance of HostGator, it has posted a 99.98% uptime performance. This is probably because of what they have experienced, a bad month back in December 2017. They come up with a solution, and since that happened, they have been almost flawless, having between 99.99%-100% uptime performance.

The best part on HostGator is that you get assured that they are consistent with their uptime performance, and this is because they guarantee their customers will get one month of credit on their account if their uptime performance drops 99.9%.

2. Good Support

They offer one of the best customer services. They actually support Live Chat experience where they can totally give support and assistance to their customers. They also provide support through phone and email and usually connect you to a service for about a minimum of 15 seconds.

3. 45-Day Money-Back Guarantee

When it comes to confidence, you can be ensured that HostGator is so confident with their service. They have this 45-day money-back guarantee in which, if there are any problems that will pop up, they will have to return you money. But you should notice that they do not bring back your money through a check, money order, Western Union payment, or bank wire transfers. You could just refund your money by making new plans or accounts.

4. Site Security Features Available

They are also advance when it comes to security features. They offer thus Sitelock monitoring in which this will run every day checking if there are any potential hacks that may attack your account, and if they have found any, they will let you know right away. Spam Assassin is also being offered by HostGator, where it will prevent your inbox from spam messages. Only that, SiteLock monitoring will be going to be a little bit costly since it will cost you extra.

5. Very User-Friendly for Beginners

If you are a beginner when it comes to blogging or webmasters, this is the perfect site for you. HostGator has been identified as a very user-friendly for beginners for a reason. This is because they provide a lot of tutorials and many features that will guide its users, especially those who are beginners.

 Cons of Using HostGator Shared

Unfortunately, despite those pros mentioned above, there are also a lot of cons about HostGator. Here are some of them on the list.

1. Slow Page Speed (Over 1 Second to Load)

Upon 16 months of observing, HostGator’s average page speed has been tracked to be so slow. They have an average speed which results in about 1007ms. It is not an ideal thing to get through if you are planning to put thousands of words with this page. This may just cause the pages to run even slower.

2. Lots of Extra Fees

HostGator could be one of the websites which offer the cheapest introductory price, but as time goes on it offers a lot of additional fees. Just like what have been said on its pros, it offers SiteLock monitoring which prevents your site from getting hacked. But upon having this sitelock, you will get to have to pay an extra for this feature. Not only that, prepare yourself for a lot of additional fees on this site provider. However you can use hostgator black friday sale to save fees.